Shayan International LLC ("Shayan International LLC," "we," "us," or "our") is a technology and IT services company headquartered at 101 NE 3rd Ave, Suite 1570, Fort Lauderdale, FL 33301, with an additional office at 50-E Maulana Shaukat Ali Road, Johar Town, Lahore, Pakistan. Shayan International LLC also owns and operates HappyAssist, an AI-powered virtual receptionist and missed-call answering service available at happyassist.ai.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit shayaninternationalllc.com, submit a form on our website, call or text a number associated with our services (including HappyAssist), or otherwise interact with us. By using our website or services, you agree to the practices described in this Privacy Policy.
We collect the following categories of information:
Information you provide directly: your name, email address, phone number, company name, service interests, and any message content you submit through our website contact form, or that you provide during a call or consultation with our team.
Information collected automatically: IP address, browser type, device information, pages visited, and usage patterns, collected through cookies and similar technologies when you visit shayaninternationalllc.com.
Call and messaging information: if you interact with HappyAssist or another messaging-enabled service we provide, we may collect call recordings or transcripts, appointment details, and SMS opt-in records (described further in Section 4 below).
Information from third parties: information provided by business partners, vendors, or clients to the extent needed to deliver our IT services or fulfill a service request.
We use the information we collect to:
Provide, operate, and maintain our website and services, including responding to service inquiries and consultation requests; communicate with you about your account, projects, or support requests; personalize and improve your experience with our website and services; conduct internal analytics to improve our offerings; detect, prevent, and address technical issues, fraud, or misuse; and comply with legal obligations and enforce our Terms & Conditions.
We do not use information you provide for SMS opt-in for any purpose other than delivering the specific messaging service you signed up for.
We may share your information with service providers and business partners who help us operate our website and deliver our services, such as hosting providers, telephony and messaging providers (including Twilio), analytics tools, and customer support platforms. These providers are contractually bound to protect your information and may only use it to perform services on our behalf.
We may also share information as required by law, in connection with a business transfer (such as a merger, acquisition, or sale of assets), or to protect the rights, property, or safety of Shayan International LLC, our users, or others.
We do not sell your personal information.
Shayan International LLC (including our HappyAssist service) sends text messages only to individuals who have given prior express consent, through one of the following two methods:
Method 1 — Website form opt-in. Visitors to our contact form at shayaninternationalllc.com may voluntarily check an unchecked opt-in box confirming they agree to receive SMS messages from Shayan International LLC regarding appointment scheduling, call notifications, customer support, and account updates. This checkbox is optional, is never pre-checked, and is never required to submit the form, purchase a service, or otherwise do business with us. When the box is checked and the form submitted, we record the phone number provided, the exact consent text agreed to, the date and time, and the IP address of the submission.
Method 2 — Verbal opt-in during a phone call. When a call is answered by our AI-powered virtual receptionist (HappyAssist) on behalf of Shayan International LLC or one of our business customers, and the caller asks for a booking link, appointment confirmation, or other follow-up information, the assistant will ask the caller whether they would like that information sent by text message and will state that message and data rates may apply and that the caller may reply STOP at any time. A text message is sent only if the caller affirmatively agrees. This verbal consent is recorded via call recording or transcript, along with the phone number and timestamp.
We do not share, sell, rent, or otherwise disclose your mobile phone number or SMS consent/opt-in information to any third party or affiliate for their marketing or promotional purposes, under any circumstances. This information is used solely to deliver the messaging service you opted in to receive. This restriction applies regardless of any other language elsewhere in this Privacy Policy regarding sharing information with service providers.
Message frequency: Message frequency varies depending on your interactions with us (e.g., number of appointments, follow-up requests, or account notifications).
Message and data rates may apply, based on your mobile carrier and plan.
Opting out: You may opt out of receiving SMS messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive from us. After you opt out, you will receive one final confirmation message, and no further messages will be sent to that number unless you opt back in. You may resubscribe at any time by replying START.
Getting help: You may reply HELP or INFO to any message to receive support contact information, or contact us directly using the details in Section 12 below.
Consent is not a condition of purchase. You are never required to opt in to SMS messaging in order to use our services or do business with Shayan International LLC.
Mobile opt-in data and consent records will not be shared with any third party for the purposes of text message marketing not directly related to Shayan International LLC or HappyAssist, in compliance with CTIA and mobile carrier guidelines.
We use cookies and similar tracking technologies to operate shayaninternationalllc.com, remember your preferences, and analyze site traffic. You can control cookies through your browser settings; disabling cookies may affect certain website functionality.
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for as long as needed to demonstrate compliance with applicable messaging regulations, even after you opt out. We securely delete or anonymize data when it is no longer needed.
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information; object to or restrict certain processing; and withdraw consent (including SMS consent) at any time. To exercise these rights, contact us using the details in Section 12.
Australia: If you are a resident of Australia, you have specific rights under the Australian Privacy Principles (APPs), including the right to access and correct your personal information.
United States: Depending on your state of residence, you may have additional rights under applicable state privacy laws, including the right to know what personal information we collect and to request its deletion.
Shayan International LLC operates in both the United States and Pakistan. Your information may be transferred to, stored, and processed in either country, or other countries where our service providers operate. By using our website or services, you consent to this transfer, and we take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.
Our website or messages may contain links to third-party websites or services, including our partners' websites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Shayan International LLC
Email: motasim@shayaninternationalllc.com
Phone: +1 (786) 613-2676
USA Address: 101 NE 3rd Ave, Suite 1570, Fort Lauderdale, FL 33301
Pakistan Address: 50-E Maulana Shaukat Ali Road, Johar Town, Lahore, Pakistan
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our website or services after any changes constitutes your acceptance of the revised Privacy Policy.
© Copyright 2026 - Shayan International LLC. All Right Reserved | Privacy Policy | Terms & Conditions
(786) 613-2676
motasim@shayaninternationalllc.com
shayaninternationalllc.com
101 NE 3rd Ave, Suite 1570, Fort Lauderdale, FL 33301